Terms of Service

All services provided by Lucid Integration are subject to the following terms and conditions.

Quotes & Contracts

Quotes provided to prospects will be honored for up to 30 days beyond the date issued. After this period, a new quote will be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.

Charges & Fees

All new web design projects that are $600 or less require full payment upon contract signing.

Projects where the total cost is between $601 and $1000 will be split into two payments. An initial 50% deposit will be due at contract signing. The remaining 50% balance will be due upon acceptance of the completed project before it is released to the client or published to the internet.

All new web design projects that exceed $1000 US will be split into three payments. An initial deposit of 1/3 of the total project cost will be due at contract signing. A second payment of 1/3 the total project cost will be due upon acceptance of the design. The final balance will be due upon acceptance of the completed project before it is released to the client or published to the internet.

Lucid Integration reserves the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items (see copyright & ownership clause).

Payments

Lucid Integration currently supports and utilizes the FreshBooks invoicing service. This service helps us reduce cost while providing the client with ease of access to invoice and billing information. Your project may not be released to you or uploaded until full payment is received.

Copyright & Ownership

Upon completion of the project, Lucid Integration transfers all rights and ownership of custom designs and programming developed by Lucid Integration to the client. Software and other third party graphics, programs, or scripts are not transferred to the client and remain under copyright of their respective owners.

Lucid Integration retains all copyright and resale rights to custom designs, graphics, programming, and mockups (comps) not accepted by the client in final deliverable and not in legal use by the client.

Lucid Integration additionally reserves the right to display websites and graphics that have been designed by Lucid Integration on their website, and in any marketing material to aid as examples of our work.

Development & Delivery

Lucid Integration understands the importance of completing projects in a timely manner. We work with a large client base of varying sizes and making each project different. As such, the “time to completion” date will be indicated and agreed upon in the written contract. If, however, the client does not supply Lucid Integration with complete textual or graphical content and other requested materials for the contracted project within 30 days (or otherwise indicated by the contract) of contract signing, Lucid Integration will no longer be held to a time commitment for delivery.

Non-Communication

If we are unable to communicate with a client on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.

Liability

Services purchased from Lucid Integration are provided "as is" without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall Lucid Integration be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design is with the client.

Project Consideration

Please note that Lucid Integration reserves the right to refuse projects that we find morally questionable, unethical, or distasteful.

Acceptance

Please note that by submitting your down payment for our services you are agreeing to all of our terms of service as written here. Lucid Integration reserves the right to change or update these terms at any time without prior notice.

This policy was last modified on July 31, 2009

Contacting Us

If there are any questions regarding the terms of service, you may contact us.

Notice: This Agreement shall be governed by and construed in accordance with the laws of the State of California. Exclusive jurisdiction and venue is as governed in the district court of Riverside County, Riverside, California.